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ColdIQ — Help

Admin — what you do

Admin ADMIN

What you do

You own the configuration of the whole facility. You add and remove users, decide what each role can reach under Manage → Roles, tune tenant settings, and wire up any integrations. You can reach every part of ColdIQ except the owner-only Executive Integrity area. When a receipt is challenged or something looks wrong, you are the one who reads the audit trail to see exactly what happened and who did it.

When you edit an existing record — for example a lot's Billing Effective Date (the date its storage charges start accruing) or its insurance fields on View Records — the app asks you for a short reason, and that reason is written to the audit trail. A lot's Billing Effective Date locks once the first bill is raised against it.

Pages you can reach

Default access — your administrator may have changed this for your tenant.
PageModule
DashboardDashboard
Gate PassStock
Inward StockStock
Outward StockStock
View RecordsStock
VerandahStock
Internal TransferStock
Transfer RecordsStock
Delete TransferStock
Client Stock StatementReports
Account StatementReports
Daily OperationsReports
Warehouse OccupancyReports
Commodity ReportReports
OvercapacityReports
Cold-Chain / ExcursionReports
Chain ReportReports
Inward ReceiptReports
Outward ReceiptReports
Multi-receipt PrintReports
InsuranceReports
Internal TransfersReports
RepresentativesReports
DashboardBilling
Collection Rate AnalysisBilling
PaymentsBilling
Cost SimulatorBilling
Rate CardsBilling
Unbilled DeliveriesBilling
Consolidated InvoicesBilling
VA Service TypesBilling
Raise BillBilling
Waive BillBilling
Record PaymentBilling
Issue BondBilling
Return BondBilling
Void BondBilling
Acknowledge Under-collatBilling
Create Release OrderBilling
Approve Release OrderBilling
Void Release OrderBilling
BondsBonds
View Release OrdersBonds
Bond TemplateBonds
ClientsSetup
CommoditiesSetup
Bag SizesSetup
Pack UnitsSetup
LocationsSetup
Warehouse GridSetup
SensorsSetup
UsersAdmin
Review QueueAdmin
Audit TrailAdmin
Audit VerifierAdmin
WhatsAppAdmin
EmailAdmin
SettingsAdmin
Module NamesAdmin
RolesAdmin
OnboardingAdmin
AlertsAlerts
Auto-Close PreviewAuto-Close
Auto-Close LogAuto-Close

Processes you participate in

  • Stock Inward — receiving goods — you can approve Verandah holds like a Manager, and when a row is challenged you verify the audit trail to confirm who recorded and approved it.
  • Verandah (/verandah/) — the staging-area approval gate between the gate and stored inventory. You can review pending inward holds and approve/bill staged outward deliveries exactly like a Manager; the Assign action expands the full Stock Inward form prefilled from the hold and materialises the lot on submit.

More process guides arrive in a later release.

First-day checklist

  1. Open Manage → Roles and review which pages each role can reach today.
  2. Add a user and assign them a role to see how access is granted.
  3. Review the tenant settings to confirm the facility is configured the way you expect.
  4. Open the audit log and confirm you can trace a recent action end to end.

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